Where we all take part in forest planning
I read a great blog post today about the difference between "customers" and "active citizens.
You can read it here .
The author defines the terms like this:
And goes on to state that "...the outcomes we need to foster and encourage are that of active citizens and not more customers…"
So true!! I, of course, am thinking about OFP. If a member uses OFP just to receive information only, doing such things as checking to see if there's any new information being disseminated, or not even checking back in because no new information is here, then that member is being a customer. Lame, i know.
On the other hand, if a member is starting discussions, adding comments, blogging, responding to others, welcoming new members, and so on, well then that member is definitely being an active citizen.
OFP wasn't built to disseminate information - that's what existing ahem!::boring::ahem! websites are for. OFP is a community of active citizens, or at least, that's the goal we fought so hard for.
So, 'customer' or 'active citizen.' Which one are you?